Working Together Coaching & Therapy Agreement (Agreement)
CONTRACT DETAILS
Supplier (also referred to as we, us and our in this Agreement): V N Platform Consultancy Ltd Company Number SC560815
6th Floor Gordon Chambers
90 Mitchell Street, Glasgow
Scotland, G1 3NQ
You can find further information about us, and our Services on our website at www.beheardbebravebefree.com
before you sign this Agreement.
The Contract between us comprises this Working Together Coaching & Therapy Agreement and the attached schedule in 2 parts:
⦁ the Terms and Conditions (Conditions);
⦁ the Privacy Statement.
WEB DEV INSTRUCTION - PLEASE INCLUDE HYPERLINKS TO THE ABOVE 2 STANDALONE DOCUMENTS SO THAT CLIENTS CAN REVIEW THESE PRIOR TO SIGNING THE AGREEMENT
The Agreement sets out the basis on which we will provide our Services to you.
The Conditions are attached to this Agreement as Part 1 of the Schedule and are available on our website at www.beheardbebravebefree.com/Conditions,
WHEN YOU BUY OUR SERVICES YOU ARE AGREEING THAT:
⦁ You will comply with the terms of the Agreement.
⦁ If you request that the date of any sessions are within 14 days of our signing this agreement you will lose your statutory cancellation rights once those sessions commence.
⦁ You have read through and agree to the Statements of Understanding as set out in paragraph 1 of this Agreement. You should be aware that:
⦁ The Services are not a replacement or substitute for medical, psychological or psychiatric treatment.
⦁ You will consult with your GP, hospital consultant and/or other healthcare professional when requested.
⦁ We are free to terminate any or all sessions at any time.
⦁ You are NOT to listen to the hypnosis audio (MP3) recording(s) whilst driving or operating machinery.
⦁ Additional sessions might be required.
⦁ You have read paragraph 6 of this Agreement and our Privacy Statement (which is attached as Part 2 of the Schedule to this Agreement and can be found at our website at ⦁ www.beheardbebravebefree.com/Privacy).
⦁ The number of sessions set out above is an estimate and may need to be varied.
⦁ You have read the Conditions attached as Part 1 of the Schedule (which can also be found on our website at ⦁ www.beheardbebravebefree.com/Conditions). Your attention is particularly drawn to the following clauses of the Conditions:
⦁ Clause 2.1 - We only accept and provide the Bespoke Solution when we have checked them.
⦁ Clause 3 - We can change the Services.
⦁ Clause 4 – You are responsible for making sure that you provide us with all the required information, which should be accurate and up to date.
⦁ Clause 5 – We are not responsible for delays outside our control.
⦁ Clause 7 – The number of sessions is an estimate and may have to change
⦁ Clause 13 - We cannot and do not guarantee results since your own personal success depends on many factors that we have no control over.
⦁ Clause 15 – Read clause 15 as it contains important medical information you need to know.
⦁ Clause 18 – Our liability is limited in certain circumstances.
⦁ Statements of Understanding
⦁ You confirm that you have been advised by us of the scope of the coaching and/or therapy that we provide, and you give your full consent to receiving coaching and/or therapy sessions from us.
⦁ You give full permission:
⦁ to being hypnotised; and
⦁ to Rapid Transformational Therapy®, tools being used
When providing our therapy Services.
⦁ You acknowledge that participating fully in the process and listening to your personalised recording(s) for 21 consecutive days plays a critical role in your overall transformation success and results.
⦁ You agree to participate and attend all our scheduled sessions to achieve the desired result.
⦁ You understand that results may vary from person to person and the agreement by us to work on the issues or problems presented by you, using whatever therapies and/or coaching are appropriate to your situation, in no way implies or guarantees the resolution of any presenting problems or issues.
⦁ You understand that hypnotherapy or any other therapy, coaching or information provided by us either in person or via telephone, email or internet, is not a replacement or substitute for medical, psychological or psychiatric treatment. If you have any doubts or concerns about your health, you will seek advice from an appropriate qualified healthcare professional.
⦁ You declare that, if advised by us prior to or following any coaching and/or therapy sessions, to provide medical approval, you will consult with your GP, hospital consultant and/or other healthcare professional and gain the appropriate written approval for V N Platform Consultancy Ltd prior to the next therapy and/or coaching session.
⦁ You have been advised that you are free to terminate any or all sessions at any time, subject to clause 12.5 of the Conditions.
⦁ You understand that your level of commitment is vital to the therapy and/or coaching process and you agree to participate to the best of your ability at all times, including making reasonable use of therapeutic suggestions during and between sessions, as well as listening to audio (MP3) recording(s) and/or carrying out other motivational tasks as appropriate.
⦁ You have accurately and truthfully answered any questions and provided background information during the exploration session and /or affinity session and will continue to do so during any subsequent therapy and/or coaching sessions.
⦁ You agree to the release of information by us to a specific individual or agency if it has been determined that a vulnerable person (child or elder) is at risk; if you, as a client, are in imminent danger to yourself or others; or if ordered by the court.
⦁ You also understand that, at any time, we may seek to discuss aspects of your case with RTT ® Alumni peers, keeping your full name and identity completely confidential always unless you have given permission otherwise.
⦁ You understand that audio (MP3) recording(s) may include your voice. If a recording (or recordings) is made during or after your session(s), we retain full copyright over any forms of media that may be produced and distributed to you.
⦁ You understand that you are NOT to listen to the hypnosis audio (MP3) recording(s) whilst driving or operating machinery. The recording(s) is/are not designed to be listened to by anyone other than you for whom it was originally created for as part of the Bespoke Solution.
⦁ You acknowledge that the Bespoke Solution is based on the information provided by you during our exploration session. The number of sessions required to deal with your presenting issue has been given on the basis of the information presented at that time. As we progress through our sessions it may become apparent that further sessions are needed (this may because the issue being presented requires further attention, there changes to your circumstances or further information comes to light). In the event this occurs we will agree with you the number of any further sessions and the Fees.
⦁ Our Services
⦁ The major difference between coaching and therapy is the focus of the work. Therapy focuses on the subconscious mind where feelings and beliefs are held, the origins of which are rooted in the past. While coaching focuses on the conscious mind to set and achieve goals, with a focus on the future.
⦁ The Bespoke Solution is a collaborative process built on mutual trust, honesty, respect, integrity, transparency, and professionalism. The purpose of coaching and / or therapy is to empower you to achieve your desired outcomes and goals and maximize your potential in the areas of your life that you feel are important to you.
⦁ The starting point for the Bespoke Solution, involves reviewing your current situation in relation to what you want to work on, identifying a desired future and what is holding you back from it. Working together, we will then develop “action strategies” to help you achieve what you want.
⦁ The purpose of our coaching and / or therapy relationship is to empower you and support you to achieve your desired outcomes and goals, and to help you explore and overcome the blocks that have held you back from achieving what you want.
⦁ Throughout the Bespoke Solution, you will set your own agenda and our role is to respond to your needs. We will help you achieve clarity in your desired outcomes, focus on the changes you will need to make, and guide you in developing “action strategies” towards your transformational goals.
⦁ What do we need from you?
As we work together, we will encourage you to take responsibility for setting your own agenda and ask you to:
⦁ Focus on what you want (not on what you do not want).
⦁ Complete the motivational tasks and any “action strategy” assignments agreed in our coaching or therapy sessions.
⦁ Be honest and open in your conversations with us and yourself.
⦁ Be open to feedback and constructive challenge, as and when appropriate.
⦁ Be 100% committed to taking responsibility for your own development, decisions, choices, and actions, and take the time to participate fully in the session(s).
⦁ Listen to the audio (MP3) recording(s) for 21 consecutive days or longer but NOT while driving or operating machinery.
⦁ Actively track progress made between sessions using the transformation companion journal which will be supplied to you upon submission of the intake & consultation form and when payment has been received.
⦁ How do we aim to help you through this process?
The transformation process can be challenging. We are here to help you through it. So that this process is beneficial for you, we aim to:
⦁ Be 100% committed to empowering you and supporting you towards achieving your transformational goals.
⦁ Actively listen and help you explore your ideas, thoughts, beliefs, values, feelings, and behaviours without imposing our own.
⦁ Be empathetic and non-judgmental.
⦁ Enable you to work things out for yourself.
⦁ Help you consider choices and options and decide which course of action is right for you.
⦁ Provide constructive feedback and challenge, as and when appropriate.
⦁ Enable you to establish what help, if any, you want/need and how you might access this.
⦁ Work on the areas that you want to focus on for the duration of the coaching and / or therapy Bespoke Solution (we will spend some time at the outset clarifying these so that you are certain you want to spend time and effort on them, and that they will help you achieve your goals).
⦁ Coaching & Therapy Logistics
The dates and timings of the coaching & therapy sessions will be made by mutual agreement and in advance of each session. For what happens should you wish to cancel a session please see clause 12 of the attached Conditions.
⦁ Confidentiality
All the information from our sessions is confidential and will be collected and processed in compliance with our Privacy Statement attached as Part 2 of the Schedule to this Agreement (it can also be found on our website at ⦁ www.beheardbebravebefree.com/Privacy).
⦁ We will keep coaching and therapy notes of each session to record the key themes discussed, insights, takeaways and actions agreed, to monitor progress and ensure accountability.
⦁ As your coach and therapist, we will not disclose any information from the coaching and therapy sessions with any parties without your consent and for more information regarding the collection and use of your personal data and information, please read the Privacy Statement attached as Part 2 of the Schedule to this Agreement (it can also be found on our website at ⦁ www.beheardbebravebefree.com/Privacy).
⦁ Please be aware, that we may have to disclose your personal data (including sensitive personal data regarding your health) in an emergency if it will save your life or protect you or others from serious harm.
⦁ Review And Evaluation
Throughout the Bespoke Solution, you will have the opportunity to reflect on whether the coaching and therapy sessions are helping you move forward and to highlight what could be improved.
⦁ Termination
In the unlikely event that there is a breakdown in the coaching and therapeutic relationship, inadequate commitment to the process or lack of progress being made, either you or the coach/therapist can request a termination of the Agreement.
⦁ Rapid Transformational Coach® Ethical Code of Conduct
Our coaches abide by the Rapid Transformational Coach® Ethical Code of Conduct and standards of behaviour, and at all times will act with integrity, responsibility, competence, respect, and professionalism.
⦁ Declaration And Disclaimer
We have discussed and both agree to the nature of the coaching and / or therapeutic relationship and the principles, roles, expectations and working arrangements for the duration of the Bespoke Solution.
Before proceeding with the Bespoke Solution, as part of the more detailed intake process, you will be required to sign that you have read and agreed with the Agreement, the Conditions (attached as Part 1 of the Schedule (they can also be found on our website at www.beheardbebravebefree.com/conditions)), and the Privacy Statement (attached as Part 2 of the Schedule (they can also be found on our website at www.beheardbebravebefree.com/privacy-policy)).